SAGE

IT Administrative Assistant II

US-CA-Thousand Oaks
1 month ago
Req #
17-4821
# Positions
1
Experience (Years)
4
Category
Information Technology (US) - Project Management

Overview

The IT Administrative Assistant II is responsible for providing administrative and operational support to the Application Development department, including administrative, operational and project over-sight for the US and Global based projects within the IT department. The IT Administrative Assistant II must be positive, organized, enthusiastic, flexible, creative, and reliable, able to provide local and remote support and use experience and judgment to plan and accomplish all goals. A degree of creativity and latitude is expected when researching and problem solving issues.

Essential Job Functions & Responsibilities

  • Assist department managers in the creation of reports and presentations
  • Organize and manage department calendars, schedules and monthly reports
  • Organize and manage various department processes and reports while seeking to add efficiencies
  • Assist managers in tracking of department costs, projects and metrics
  • Act as the point of contact for department reporting and communicate status adequately to all stakeholders
  • Develop reports and dashboards in JIRA/Confluence to communicate progress
  • Monitors Project progress and accuracy during the project Development Life-cycle.
  • Assist managers with meeting and documentation preparation.
  • Manage and track status of task completion for small projects

Qualifications & Education

  • Bachelor Degree or equivalent
  • 2+ years of project coordination/management experience required
  • Experience with JIRA, Confluence and SharePoint plus
  • Experience with project management with a mid-sized global company
  • Proficiency with Microsoft Outlook
  • Expert level of competence with MS Project, MS Visio, MS Word, Excel, and PowerPoint.
  • Knowledge of standard project management concepts and online tools
  • Excellent customer service, telephone etiquette, and interpersonal skills
  • Strong verbal and written communication skills and the ability to effectively listen
  • Ability to stay organized and work on multiple tasks simultaneously in a fast-paced environment and meet time constraints
  • Ability to quickly adjust to changing priorities and make decisions with limited information
  • Ability to maintain a high level of customer trust and confidence in the team’s knowledge and concern for users’ needs
  • Ability to work as part of a team environment or in a team environment

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