• Library Sales Manager – Western Field based

    Location US-REMOTE
    Posted Date 4 months ago(2/7/2018 1:06 PM)
    Req #
    # Positions
    Sales & Marketing (UK) - Sales & Representation
  • Overview

    To increase our US customer base and revenue in North American libraries. Proactively identify sales opportunities and contact prospective customers, manage long-term sales cycle and negotiate with buyers in the library environment.  Support end-users and faculty experts by conducting product demonstrations


    Essential Job Functions & Responsibilities

    Main duties include:


    1. New business opportunities

    • Research new and existing markets to identify prospective customers.
    • Conduct effective cold-call and email campaigns to introduce our products.
    • Secure new customer accounts and close digital sales within specified territory.
    • Contact new and existing customers to arrange consultative sales visits.


    2. Business Development
    • Travel to Universities and Institutions throughout the US to build relationships with existing clients as well as establishing relationships with new ones.  The amount of travel will be around 15+ weeks of the year to fit with sales cycles and targets.
    • Use a variety of sales and presentation techniques such as PowerPoint and live site demonstrations to support library visits.
    • Increase turnover and customer base by meeting or exceeding monthly, quarterly and annual targets set by the Head of International Sales.
    • Maintain advanced product knowledge and keep informed about current industry trends.
    • Conduct regular territory planning, forecasting and effective management of opportunities


    3. After sales/team support
    • Ensure new contacts are added onto the CRM database.
    • Update entries on the CRM system and work with Sales/Customer Support Assistants to ensure CRM information is accurate.
    • Work with Head of US Sales and Sales/Customer Support Assistants to resolve any client issues that arise.

    Additional duties:

    • Participate in industry conferences.
    • Sales cover of other territories where appropriate to ensure opportunities are monitored and closed down in a timely manner.



    Qualifications & Education

    • Degree in Humanities (History or English)
    • Library degree
    • 2 years minimum sales experience


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