The Peer Review Systems Assistant role provides support for the Journals Editorial Department specifically assisting in the support and maintenance of Sage’s peer review system and various projects. This position will provide support, with moderate supervision, by assisting with the configuration and launch of peer review sites, providing editors with training resources and demonstrations, supporting editors and admins with system needs, and making required configuration changes to sites.

The job functions include, but are not limited to, the following:

• The development of foundational knowledge of peer review system configuration and functionality
• Respond and resolve system requests and facilitate phone calls from editors.
• Be responsible for the training and support of journal editorial offices.
• Provide peer review system support to Sage staff.
• Correspond with contacts at ScholarOne on a regular basis for support and assistance.
• Work with journal editorial offices to configure sites, advising editors on standard methodology with manager support.
• Build and run reports.
• Provide support required to maintain Sage peer review systems through configuration updates.
• Assist with the execution of editorial and peer review projects.
• Support Peer Review Managers with projects or activities
• Provide backup administrative support to Journals Editorial
• Represent and act as ambassador for Sage externally by phone, e-mail, and in person.

Any combination equivalent to, but not limited to, the following:

• A minimum of one year of general office experience
• Excellent English verbal and written business communication skills
• Computer skills, including solid understanding of Microsoft Word, Excel, Outlook, and Power Point
• Familiarity with ScholarOne Manuscripts is desirable
• Organization skills and attention to detail
• Ability to adhere to directions, learn, and understand departmental procedures.

• Effective listening, verbal, and written communication skills.
• Ability to set and follow through on priorities.
• Ability to support multiple projects and effectively multi-task.
• Ability to effectively manage time to meet deadlines.
• Ability to read, comprehend, analyze, and interpret concepts, documents, etc.
• Ability to reason and problem solve.
• Ability to speak effectively before groups of customers or employees of organization.
• Ability to manage and maintain professional relationships.

Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect. Sage is proud to be an equal opportunity workplace and is an affirmative action employer.

Compensation at Sage is influenced by several factors, including but not limited to skill set, nature and level of experience, qualifications, and other relevant considerations. We anticipate the minimum full-time hourly range for this position to be between $17.31 and $19.91. Please note that the compensation details listed in U.S. role postings reflect the base salary only and do not include bonuses or benefits. Your recruiter can share more about the specific salary range and additional aspects of the compensation/benefits package for this position during the hiring process. If your desired salary falls outside of this range, we hope you'll still apply as there may be other positions that better align.

In addition to compensation, Sage offers a highly competitive and comprehensive PPO medical, dental, and vision care benefits package with Sage covering most of the premium costs. Unique program benefits that support a healthy life, a company-sponsored anniversary trip every 5 years, a 401(k)-matching program of 100% up to 5% of pay, and other significant meaningful benefits. In alignment with our value for education, Sage offers financial support for bachelors and graduate-level degree programs as well as learning for personal interest.

Sage offers freedom and autonomy in your day-to-day with hybrid or remote work, depending on the role. Join the nearly 2,000 Sage employees worldwide who deliver products and services that serve to fulfill our noble goal of education and dissemination of knowledge globally. We’d love to meet you!

Sage Publishing is committed to being an inclusive employer where all individuals are treated with fairness and respect, regardless of age, disability, gender identity, marriage and partnership status, pregnancy and parental responsibilities, race, religion and belief, sex, or sexual orientation.

We believe that diversity is a cornerstone of a vibrant culture. We want Sage to be an organization where the most talented staff and high-potential staff are recruited, have the opportunity to grow, and want to work. We strive to achieve a better representation of diverse talent at all levels, including leadership, across our workforce.